Guests With Disabilities

Guests With Disabilities

For complete information download our Guest Assistance Guide.



“How to Enjoy the Amusement Park” from the Autism Society. Click Here
 


Information For Guests With Disabilities

At Cedar Point we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. The Ride Boarding Pass Program allows guests to access rides at specified times via the exit ramp in order to avoid crowds and waiting in the regular queue lines.

You may be asking yourself whether Cedar Point is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. Cedar Point has taken steps to be well-prepared to welcome and provide accommodations for all types of disabilities, including autism and related disorders.

We do not offer a discount for guests with disabilities or pregnant women. Ohio’s Golden Buckeye card is not honored at Cedar Point.
Cedar Point’s Ride Admission Policy and Alternate Access Entrances are designed to help you safely experience our facilities and will make boarding easier. If you require use of an Alternate Access Entrance to enter a ride, please visit Guest Services or Town Hall to obtain a Ride Admissions List and Guest Assistance Guide. However, not everyone can safely enjoy every ride with Alternate Access Entrance. Please refer to your individual Ride Admission Policy list for rides that will safely accommodate you.

In an effort to be fair to all our guests, Guests with Restricted Mobility and three riding companions may enter via our alternate access entrance after their party waits in line. Guests may rest in a comfortable spot until the boarding time and then enter the ride via the Alternate Access Entrance. The following guidelines will be of assistance when using Alternate Access Entrances:

Only three riding companions may enter through the Alternate Access Entrance with the Guest with Restricted Mobility. Other members of your party are asked to enter the ride in the standard manner through the line. Altermate Access Entrances are intended to accommodate wheelchairs and those Guests with Restricted Mobility and not to bypass others waiting in line.

If you wish to ride together: Once your party is ready to board, you may enter through the Alternate Access Entrance. Those members of the party who waited in line should advise the ride hosts that you will be joining them.

If your party was issued a boarding pass, one member of your party must present this pass at the designated ride entrance/exit to obtain a boarding time. The person obtaining the initial boarding time can be anyone in the riding party and does not have to be the person listed on the pass. Boarding times are based on the length of the line and do not offer immediate boarding.

Ride Operators will tell you how to board each ride. Cedar Point personnel are not trained in transferring you from wheelchair to ride unit and are not permitted to do so. You should plan your visit with someone who can physically help you when necessary.
Guests requiring a handicap parking space should turn on their hazard lights and ask a traffic director for the exact location. Permits are required to use these spaces. Don't forget to turn off your lights! In addition, there is an area near the main entrance designated as a drop-off or pick-up area for our guests with mobility issues.
Two first aid stations are always staffed by a registered nurse. Refrigeration for medication, with the exception of bee sting anaphylaxis kits, is available at First Aid. Personal emergency medications, such as an EpiPen, should not be left in the care of First Aid, as they need to be administered without delay. Although food and beverages are not allowed in the park, individuals who have special need/diet items due to a medical condition may bring small coolers in to accommodate such needs. Emergency medical care is available for overnight guests by calling 911.
The Ohio Relay Service enables people who are hearing or speech-impaired to use their TTY (Text Telephone Yoke) to place calls to and receive calls from hearing people anywhere. The Ohio Relay Service can be reached by dialing 1-800-750-0750. Guests of Cedar Point’s Resorts should go to the front desk of Hotel Breakers or Sandcastle Suites for access to a TTY phone. (A TTY phone is also available at the front desk of Castaway Bay.)
Assistive listening systems utilize a lightweight wireless device that receives a signal from transmitters at certain locations in order to amplify sound. These are recommended for guests with mild to moderate hearing loss. To use the system, guests should obtain a receiver at Guest Services. A $20.00 refundable deposit is required. (Deposit is refunded only when receiver is returned to Park Operations on the same day.) This system is located in the following Live Entertainment venues: Jack Aldrich Theatre, Extreme Sports Stadium, Good Time Theatre, Camp Snoopy Theatre, Red Garter and Palace.
If requested at least one week in advance, Cedar Point will provide American Sign Language  ( ASL ) interpretation at the following shows and attractions:
  • Camp Snoopy Theatre
  • Jack Aldrich Theatre
  • Extreme Sports Stadium
  • Good Time Theatre
  • Palace Theatre
  • Red Garter Saloon 

To arrange for sign language interpreting services, please  review our Live Entertainment Show schedule and send an email listing the dates of your visit  and the shows you would like to see on each day to Marcia Frankart at mfrankart@cedarpoint.com.
The following rest room facilities have stalls that meet ADA guidelines for our guests with disabilities: Front Gate, Season Pass Center, Frontiertown (Public), Comfort Station, Mantis, Matterhorn, GateKeeper and Celebration Plaza. The female rest rooms at Raptor and Arcade meet these guidelines as well. Most rest room facilities inside the park are equipped with handrails in at least one of the stalls. FAMILY REST ROOM FACILITIES for guests needing the assistance of another guest are available at Main First Aid, Pet Farm Rest Room on Frontier Trail, Matterhorn Rest Room and Camp Snoopy.
Many rides at Cedar Point are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, each ride is rated for its special features, such as high speed, steep drops, sharp turns or other dynamic forces. If you choose to ride, you accept all of these risks. Participate responsibly. You should be in good health to ride safely. You know your physical conditions and limitations, Cedar Point does not. If you suspect your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind, DO NOT RIDE! Restrictions for guests of extreme size (height or weight) are posted at certain rides. Guests with disabilities should refer to our Ride Admission Policy available at Guest Services or Town Hall.

Guests with a history of recent surgery, heart trouble/high blood pressure, neck trouble, back trouble, or any other condition that may be aggravated by riding, or who are pregnant, should carefully heed all warning signs at a ride entrance. If you are in doubt about your ability to safely experience a ride or would like more rider information, please request our Guest Assistance Guide at Guest Services or Town Hall Museum. We’ll be happy to brief you on our Ride Admission Policy and explain how it applies to your specific situation. We hope we can help you enjoy your day more fully.

Section 1711.551 of the Revised Code requires that riders must obey all warnings and directions regarding rides and behave in a manner that will not cause or contribute to injury to themselves or others. Failure to comply is a misdemeanor.

Click here to download our Guest Assistance Guide for additional information.
Most shows and attractions are accessible. Information for accessibility of specific rides and attractions is available at Guest Services (419-627-2301).

Guests with Restricted Mobility and one riding companion may enter via the special access entrance after members of their party wait in line. Alternate access entrances are intended to accommodate guests who require the use of wheelchairs.

On most rides, guests will have to transfer from their wheelchair to the ride unit. See Rider Safety Sign at ride entrance for alternate access entrance.

Entrances are wide enough to accommodate wheelchairs at the admission gates and aisles in all restaurants, shops and food stands are designed for easy movement of a wheelchair.

Motorized wheelchairs and service animals are welcome at Cedar Point. Wheelchair rental is available at the Rental Center near the Main Entrance. A limited supply of motorized wheelchairs is available for rent.

Guests may recharge their wheelchair battery at Guest Services.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides at Cedar Point. Casts and braces of any kind are not permitted on GateKeeper, Mantis or Raptor.
Guests with any type of prosthesis should not ride Power Tower, Skyscraper, Skyhawk, Wave Swinger or WindSeeker unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should contact Guest Services for assistance.

Guests with prosthetic legs are not permitted to ride GateKeeper, Mantis, maXair or Raptor.

The manufacturer of Shoot the Rapids, Wicked Twister, Maverick, Millennium Force and Top Thrill Dragster and the manufacturer of WindSeeker require documentation from the manufacturer of the prosthetic device guaranteeing that the prosthetic device has been designed to remain in place on a high speed roller coaster ride exceeding a maximum speed of 120 MPH (70 MPH Maverick) with maximum G forces from -1.5 G’s to 5 Gs with sufficient safety factor for single point failure. Questions? Please call 419-627-2301 prior to your visit.

Service animals are welcome at Cedar Point. A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. Service animals must be controlled with a “restraining device” at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. A relief area is located next to the smoking area located behind Power Tower. Please stop by Guest Services for more information.

419-627-2301