Guests with Disabilities
First and foremost, Cedar Point is about fun. Fun for everyone. Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can't find the answers here, feel free to download our Guest Assistance Guide or stop by any of our Guest Services areas at the front gate or throughout the park.
At Cedar Point we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To provide equal access for all guests, we have developed a Boarding Pass Program which allows guests with mobility restrictions or cognitive impairment to access attractions at specified times via the Alternate Access Entrance (usually the ride’s exit) in order to avoid crowds and waiting in the regular lines.
Guests who are in possession of a Boarding Pass will be entitled to arrive at the eligible ride of their choice any time after receipt of the Boarding Pass. When the guest arrives at the Alternate Access Entrance of the ride, the guest will receive the next ride time (an actual time) based on the wait time of the attraction on which the guest has selected to participate first. The guest will be welcomed to participate, and then will be required to wait until the time indicated on the Boarding Pass before being permitted to participate on the next attraction of choice. When that time arrives, the guest should use the Alternate Access Entrance and show the pass to the ride associate, who will assist the guest and their group with participating as well as issuing their next time based on that attraction’s wait time. The process will continue throughout the day. Guests may then choose to rest comfortably away from the queue area until their boarding time.
Information about where guests access the ride is posted on each ride’s Safety Guide sign. All guests, regardless of point of access, are required to meet all riding requirements for the ride, including height and medical restrictions in order to safely ride/participate.
For a complete listing of guidelines when using the Alternate Access entrances, please download our Guest Assistance Guide.
Here’s How it Works
- The guest with a mobility restriction or cognitive impairment should visit Guest Services or Town Hall upon their arrival at the park to express their inability to wait in the regular line. Some questions are asked to ensure that the rider has the required physical criteria in order to safely experience rides, and a Boarding Pass is issued for the guest in question and up to 3 riding companions.
- In addition to a Boarding Pass, the guest with a mobility restriction or cognitive impairment will receive a “Rider Access Form” that lists the rides that the guest with a disability can safely enjoy.
- The guest may proceed to the eligible ride of their choice after receipt of the Boarding Pass.
- When the guest arrives at the Alternate Access Entrance of the ride, the associate will issue the guest’s next ride time (an actual time) based on the wait time of the ride the guest has selected first. The guest will be welcomed to ride, and then will be required to wait until the time indicated on the Boarding Pass before being permitted to participate on the next ride of choice. When that time arrives, the guest should use the Alternate Access Entrance and show the pass to the associate, who will assist the guest and their group with participating as well as issuing their next time based on that ride's wait time. The process will continue throughout the day.
- The guest listed on the Boarding Pass must be present as a rider when a Boarding Pass is being utilized.
- Guests may not accumulate more than one boarding time at a time and issued boarding times must fall within regular park operating hours.
- Due to the nature of the attractions in Cedar Point Shores, Alternate Access and Boarding Passes may only be utilized at Cedar Creek via entrance/exit. Boarding Passes, however, are required for Halloween Mazes if the maze has a line.
Cedar Point’s Ride Admission Policy and Alternate Access Entrances are designed to help you safely experience our facilities and will make boarding easier. If you require use of an Alternate Access Entrance to enter a ride, please visit Guest Services or Town Hall to obtain a Ride Admissions List and Guest Assistance Guide. However, not everyone can safely enjoy every ride with Alternate Access Entrance. Please refer to your individual Ride Admission Policy list for rides that will safely accommodate you.
In an effort to be fair to all our guests, Guests with Restricted Mobility and three riding companions may enter via our alternate access entrance after their party waits in line. Guests may rest in a comfortable spot until the boarding time and then enter the ride via the Alternate Access Entrance. The following guidelines will be of assistance when using Alternate Access Entrances:
Only three riding companions may enter through the Alternate Access Entrance with the Guest with Restricted Mobility. Other members of your party are asked to enter the ride in the standard manner through the line. Alternate Access Entrances are intended to accommodate wheelchairs and those Guests with Restricted Mobility and not to bypass others waiting in line.
If you wish to ride together: Once your party is ready to board, you may enter through the Alternate Access Entrance. Those members of the party who waited in line should advise the ride hosts that you will be joining them.
If your party was issued a boarding pass, one member of your party must present this pass at the designated ride entrance/exit to obtain a boarding time. The person obtaining the initial boarding time can be anyone in the riding party and does not have to be the person listed on the pass. Boarding times are based on the length of the line and do not offer immediate boarding.
Ride Operators will tell you how to board each ride. Cedar Point personnel are not trained in transferring you from wheelchair to ride unit and are not permitted to do so. You should plan your visit with someone who can physically help you when necessary.
When you arrive at the park, please proceed to Guest Services located at the Front Gate.
- Please have the individual requiring accommodation accompany you to Guest Services.
- A pass may be issued depending on the needs of your group, including a boarding pass used for scheduling times to ride attractions.
- At Guest Services we offer KidTrack, a wrist band program, which will assist you and park personnel in reuniting your group should you become separated.
- We also offer Parent Swap. This allows one parent to ride while another parent waits with the child. When the ride is complete, the parents swap child responsibility at the exit.
- Additionally, if you need to rent a stroller, wheelchair or locker, proceed to the Rental Center near Guest Services inside the front gate.
- Please re-visit Guest Services if you need any additional help with your day.
We also recommend that as an added safety measure you take a photo of members of your party (especially if you have a child with ASD who tends to dart away or wander off) on your mobile device. This photo can be of great assistance to quickly reunite your party if you are separated.
During your visit:
- Guests who wear headphones of any type will not be able to wear them while riding our attractions. We have available disposable ear protection for use at Guest Services.
- If you are separated during your visit, please contact any park employee for assistance.
- Ride delays may occur while riding and members of your party may be required to sit quietly until the ride is restarted or guests are escorted off the ride.
- Please be aware, if an evacuation is required, guests may need to maneuver across catwalks from the highest point of the ride and down steeply inclined steps.
- If you have any doubts whatsoever about an attraction’s appropriateness for the individual with ASD, please have someone in your party ride it first to make an informed determination.
Cedar Point offers our guests several restful attractions and quiet places that your party can enjoy during the day. The park has a first aid station in Frontier Town and a Family Care Center in Planet Snoopy. Additionally, air conditioned restaurants provide a nice break from the sensory stimulation.
Cedar Point is a wonderful destination for families and friends to visit. Our goal is to make your experience at the park both smooth and full of family-fun. Please let us know if you have any further questions by contacting (419) 627-2350 or by talking to a Guest Services representative at the park.
If requested at least one week in advance, Cedar Point will provide American Sign Language ( ASL ) interpretation at the following shows and attractions:
Camp Snoopy Theatre
Jack Aldrich Theatre
Red Garter Saloon
To arrange for sign language interpreting services, call our Admissions department at 419-627-2309. Please review our Live Entertainment Show schedule and let us know the dates of your visit and the shows you would like to see.
Assistive listening systems utilize a lightweight wireless device that receives a signal from transmitters at certain locations in order to amplify sound. These are recommended for guests with mild to moderate hearing loss. To use the system, guests should obtain a receiver at Guest Services. A $20.00 refundable deposit is required. (Deposit is refunded only when receiver is returned to Guest Services on the same day.) This system is located in the following Live Entertainment venues: Jack Aldrich Theatre, Camp Snoopy Theatre, Red Garter and Palace.
Most shows and attractions are accessible. Information for accessibility of specific rides and attractions is available at Guest Services (419-627-2301).
Guests with Restricted Mobility and one riding companion may enter via the special access entrance after members of their party wait in line. Alternate access entrances are intended to accommodate guests who require the use of wheelchairs.
On most rides, guests will have to transfer from their wheelchair to the ride unit. See Rider Safety Sign at ride entrance for alternate access entrance.
Entrances are wide enough to accommodate wheelchairs at the admission gates and aisles in all restaurants, shops and food stands are designed for easy movement of a wheelchair.
Motorized wheelchairs and service animals are welcome at Cedar Point. Wheelchair rental is available at the Rental Center near the Main Entrance. A limited supply of motorized wheelchairs is available for rent.
Guests may recharge their wheelchair battery at Guest Services.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides at Cedar Point. Casts and braces of any kind are not permitted on Valravn, GateKeeper, Rougarou or Raptor.
Lower leg and foot casts are not permitted on Cedar Downs, Highground, maXair, Steel Vengeance, Wave Swinger, Woodstock's Airmail and Charlie Brown's Wind-Up.
Guests with any type of prosthesis should not ride Power Tower, Skyhawk, Wave Swinger or WindSeeker unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should contact Guest Services for assistance.
Guests with leg prosthetics are not permitted to ride Valravn, GateKeeper, maXair, Raptor or Rougarou.
Guest with any prosthetic are not permitted to ride Steel Vengeance.
The manufacturer of Wicked Twister, Maverick, Millennium Force and Top Thrill Dragster and the manufacturer of WindSeeker require documentation from the manufacturer of the prosthetic device guaranteeing that the prosthetic device has been designed to remain in place on a high speed roller coaster ride exceeding a maximum speed of 120 MPH (70 MPH Maverick) with maximum G forces from -1.5 G’s to 5 Gs with sufficient safety factor for single point failure. Questions? Please call 419-627-2301 prior to your visit.
Guests with certain amputations may be able to ride Valravn, Gatekeeper, Raptor and Rougarou with the use of a separate full body harness provided the guest has remaining leg and arm remnants to be secured by the harness. Guests should check with Guest Services or Town Hall to determine if they are eligible to ride using the full body harness.
On Valravn, GateKeeper, Raptor or Rougarou guests with any upper extremity prosthesis must ensure the device is properly secured or removed prior to riding. On Valravn, GateKeeper, Raptor or Rougarou guests with any upper extremity prosthesis must ensure the device is properly secured or removed prior to riding.
We do not offer a discount for guests with disabilities or pregnant women. Ohio’s Golden Buckeye card is not honored at Cedar Point.
Two first aid stations are always staffed by a registered nurse. Refrigeration for medication, with the exception of bee sting anaphylaxis kits, is available at First Aid. Personal emergency medications, such as an EpiPen, should not be left in the care of First Aid, as they need to be administered without delay. Although food and beverages are not allowed in the park, individuals who have special need/diet items due to a medical condition may bring small coolers in to accommodate such needs. Emergency medical care is available for overnight guests by calling 911.
Guests requiring a handicap parking space should turn on their hazard lights and ask a traffic director for the exact location. Permits are required to use these spaces. Don't forget to turn off your lights! In addition, there is an area near the main entrance designated as a drop-off or pick-up area for our guests with mobility issues.
The Ohio Relay Service enables people who are hearing or speech-impaired to use their TTY (Text Telephone Yoke) to place calls to and receive calls from hearing people anywhere. The Ohio Relay Service can be reached by dialing 1-800-750-0750. Guests of Cedar Point’s Resorts should go to the front desk of Hotel Breakers for access to a TTY phone. (A TTY phone is also available at the front desk of Castaway Bay.)
The following rest room facilities have stalls that meet ADA guidelines for our guests with disabilities: Front Gate, Season Pass Center, FrontierTown (Public), Comfort Station, Rougarou, Matterhorn, GateKeeper and Celebration Plaza. The female restrooms at Raptor and Arcade meet these guidelines as well. Most restroom facilities inside the park are equipped with handrails in at least one of the stalls. FAMILY RESTROOM FACILITIES for guests needing the assistance of another guest are available at Main First Aid, The Barnyard Restroom on Frontier Trail, Matterhorn Restroom and Camp Snoopy.
Many rides at Cedar Point are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, each ride is rated for its special features, such as high speed, steep drops, sharp turns or other dynamic forces. If you choose to ride, you accept all of these risks. Participate responsibly. You should be in good health to ride safely. You know your physical conditions and limitations, Cedar Point does not. If you suspect your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind, DO NOT RIDE! Restrictions for guests of larger size (height or weight) are posted at certain rides. Guests with disabilities should refer to our Ride Admission Policy available at Guest Services or Town Hall.
Guests with a history of recent surgery, heart trouble/high blood pressure, neck trouble, back trouble, or any other condition that may be aggravated by riding, or who are pregnant, should carefully heed all warning signs at a ride entrance. If you are in doubt about your ability to safely experience a ride or would like more rider information, please request our Guest Assistance Guide at Guest Services or Town Hall Museum. We’ll be happy to brief you on our Ride Admission Policy and explain how it applies to your specific situation. We hope we can help you enjoy your day more fully.
Section 1711.551 of the Revised Code requires that riders must obey all warnings and directions regarding rides and behave in a manner that will not cause or contribute to injury to themselves or others. Failure to comply is a misdemeanor.
Service animals are welcome at Cedar Point.
A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals may be taken on the Cedar Point & Lake Erie Railroad, Kiddy Kingdom Carrousel, and Midway Carrousel.
Service animals are not permitted in water attractions, wet decks, wading pools or lazy rivers. Guests may take advantage of our Parent Swap policy for staying with the service animal. A relief area is located across from Camp Snoopy on the Gemini Midway. Visit Guest Services or Town Hall for more information.